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The Association for Force-Free Pet Professionals

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Upcoming events

    • Tuesday, August 30, 2016
    • 1:00 PM - 2:30 PM (EDT)
    • Live Webinar


    Creating Counter Conditioning & Desensitization Protocols: Effective Methods and Skills for Successful Behavior Training

    presented by Angelica Steinker

    CEUs: PPAB 1.5, CCPDT (Pending), IAABC (Pending)



    Join Angelica for this "straight to the facts" webinar on Counter Conditioning and Systematic Desensitization protocols. These are valuable tools for all trainers and behavior consultants but often the theory is misapplied leading to a lack of confidence in the science. 

    Learn how to correctly apply these two independent protocols either separately or in combination. Don't fall into the all too common trap of misunderstanding or misusing them where as a result of failure trainers may think that it isn't an effective means of creating behavior change which leads them to climb the humane hierarchy.

    Learn how small adjustments to the  the application of Counter Conditioning and Systematic Desensitization is  often all that is needed to harness success in changing emotions and thus behavior. Learn to implement both the science and art of Counter Conditioning and Systematic Desensitization via an easy to remember formula.


    Webinar Objectives

    • To give trainers some basic information about Counter Conditioning and Systematic Desensitization protocols so they have an increased understanding of this valuable and powerful tool
    • Empower trainers with an easy to remember formula for the effective use of Counter Conditioning and Systematic Desensitization
    • Help trainer understand why Counter Conditioning and Systematic Desensitization may fail them and what they can do to get the protocol back on track.


    About The Presenter



    Angelica Steinker M.Ed., PCBC-A, C.D.B.T., C.D.B.C., CAP2

    DogNostics Co-Founder & Faculty Member specializing in Dog Behavior Consulting, Dog Sports, Dog Aggression and Learning Theory.

    Angelica is a published author in the field of behavior and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level. 

    She is on the steering committee of the Pet Professionals Guild and is the Director of Training for the national licensing group The DogSmith.

    Angelica has also been published in the Journal of Applied Companion Animal Behavior and the Journal of Veterinary Behavior, both of which are peer-reviewed professional journals. She has been published in the APDT (Association of Pet Dog Trainers) Chronicle of the Dog Newsletter, Dog & Handler, Animal Trainer Magazine, Dog Sport Magazine, Dalmatian Quarterly, and Clean Run, the dog agility magazine. She is currently working on a book that addresses the modification of the behavior of aggressive dogs. 

    Angelica is a sought-after public speaker who has presented at conferences across the country including the famous Camp Gone to the Dogs in Vermont, the Association of Pet Dog Trainers Annual Conference, BARK Agility Camp, and Karen Pryor’s Clicker Expo.

    Angelica has a Master’s degree in Education, which has served as the foundation for her certifications, ability to communicate with people, and understanding of dog behavior. She enjoys learning about operant and respondent conditioning, at the highest level. Her special interests are aggression, dogs that are difficult to train and problem solving.

    Angelica Steinker is also the owner of Courteous Canine, Inc. the #1 Dog Training School in Tampa. Specializing in Obedience, Manners, Agility, Dog Dock Jumping, Lure Coursing, Fun Scent Games & and many other activities.


    • Thursday, September 01, 2016
    • 10:00 AM - 11:00 AM (EDT)
    • Live Webinar

    Does Canine Hypothyroidism Really Affect Behavior?

    Presented by Lisa Radosta DVM

    CEUs. PPAB 1, IAABC 1, CPDT 1, KPA 1



    Canine hypothyroidism has long been targeted as a cause of behavior disorders. This lecture will examines the research associated with canine hypothyroidism as it relates to emotional disorders in dogs with a goal of expanding knowledge and critical assessment of claims.

    Webinar Objectives

    • Understand how thyroid hormones affect the specific body systems.
    • Understand current research in canine hypothyroidism.
    • Understand how to critically examine the research.


    About The Presenter



    Dr. Radosta is the owner of Florida Veterinary Behavior Service in Jupiter Florida. She completed a residency in behavioral medicine at University of Pennsylvania where she received two national research awards. She has authored textbook chapters; writes a column for the Palm Beach Post and podcasts CE for VetGirl. She has published research papers on thyroid disease and clinician client communication and has lectured across the country and internationally. She is the behavior section editor for Small Animal Advances in Medicine and Surgery, sits on the American Animal Hospital Association Behavior Management Guidelines Task Force and the Fear Free Advisory Board.

    • Thursday, September 01, 2016
    • (EDT)
    • Tuesday, January 03, 2017
    • (EST)
    • 5 sessions
    • Online Course via Webinar

    TrickMeister Journeyman

    The Comprehensive Dog Training Course.

    Presented by Louise Stapleton-Frappell

    CEUs PPAB,15. IAABC,15. CCPDT, 10.


    A five session program over five months.
    Note: If you register for the program and cannot make all the live webinars you automatically receive a recording of each session in time to prepare your lesson homework.


    TrickMeister – Mastering Fun and Increasing Your Team Knowledge & Skills is a unique program aimed at increasing the knowledge and training skills of both dog guardians and pet professionals. The aim of the TrickMeister courses is to teach the science behind the training as well as all the skills needed to train a pet dog, with a big emphasis on enjoyment.  We firmly believe that all training should be fun but knowledge based.  We also believe in setting the learner up for success.  This applies both to our human learners and their canine buddies!


    Journeyman Course Overview

    TrickMeister Journeyman is the Level Two TrickMeister Course.  This course builds on all the skills and knowledge you gained in the Apprentice Course.   The Journeyman Course sees you continue your journey on the road to becoming a Master in the art and craft of force-free training and tricks!

    You will continue to learn about the science behind the training and build on your teaching skills, while having lots of fun!  You will refine your ability to communicate with your learner in order to set them up for success and as you continue to increase your knowledge and add to your skill-set, you will be amazed at the progression made by both you and your dog or other companion animal.

    The knowledge and skills you learn in TrickMeister Journeyman will set you up for all your future training.  As you practice the behaviors that you learn, your student will also acquire new skills, continue to thrive and gain confidence; your relationship will further blossom and your bond will strengthen.

    You do not need to have taken the TrickMeister Apprentice Course, to enroll in the TrickMeister Journeyman Course, however, it is advisable to check the learning objectives and assessment criteria from the Apprentice Level to ensure that you have the foundation knowledge for this course.

    Your training partner can be any dog (or other companion animal) of any age and skill-set.

    Program Inclusion

    • Five live webinar e-learning sessions per level.  Each webinar includes a question and answer session.  The recorded webinar links will be sent to all applicants to watch at their own pace (after live broadcast)
    • PDF of all webinars sent to all applicants
    • Additional Learning:  Additional reading material and supplementary videos will be made available to all applicants via email.
    • Homework tasks: 
    • Open book/multiple choice exams. 
    • Homework video submission assessment. 
    • Video Submission Assessment
    • TrickMeister Course Facebook group


    The Webinar Dates

    1. Thu, Sep 1, 2016 2:00 PM - 3:30 PM EST
    2. Sat, Oct 1, 2016 2:00 PM - 3:30 PM EST
    3. Tue, Nov 1, 2016 2:00 PM - 3:30 PM EST
    4. Thu, Dec 1, 2016 2:00 PM - 3:30 PM EDT
    5. Tue, Jan 3, 2017 2:00 PM - 3:30 PM EDT


    Checkout the course content here



    Watch this short webinar on the TrickMeister Program & Titles

    Are you ready to learn the art, craft and science of teaching and training?

    Three Levels - Multiple Titles


     Apprentice  Journeyman  Master
       


     DN-TMA  DN-TMJ  DN-TMM






    Sponsored by DogNostics eLearning


    About The Program Instructor

    Louise Stapleton-Frappell

    Louise Stapleton-Frappell B.A.Hons. Professional Canine Trainer - Accredited (through the Pet Professional Accreditation Board).  Certified Trick Dog Instructor. Fun Scent Games Instructor.  Clicker Competency Assessment Program Level 3 Distinction. Force-Free Instructor's Award and K9 First Aid Certification. Super Trainer Clicker Trainer. Animal Behavior and Welfare. Dog Emotion and Cognition.  Pet Dog Ambassador Instructor and Assessor.
    Louise is a passionate advocate of Force-Free Training.  She believes that everyone should know how to teach their dog using science based, rewards based, force-free training methods.
    Louise is both a Steering Committee Member and the Membership Manager of The Professional Guild British Isles; Steering Committee Member and Education Committee Member of The Pet Professional Guild.  Steering Committee Member of Doggone Safe and Regional Coordinator of Doggone Safe in Spain; Co-Presenter of PPG World Services Radio and Faculty Member of DogNostics Career College.


    • Wednesday, September 07, 2016
    • 12:30 PM - 1:30 PM (EDT)
    • Live Webinar

    Maintaining Quality Control as your Business Grows


    Presented by Brittany Alwerud

    CEUs PPAB 1


    For business owners who have team members that work in the field, (dog walkers, pet sitting, dog training, etc.) maintaining quality control over the team and quality of service that your business provides becomes tricky when your business is growing fast. My webinar will offer insight, experience, and techniques that allow these business owners to still maintain quality control when they aren't there.

    They will learn how to implement the necessary structures and processes that will serve to be a strong foundation for there business to grow on, and how to set up their team for success
    .


    Webinar Objectives

    • Taking the leap from a one-man-band to creating a team you can trust
    • Employees vs. Contractors
    • How to find quality hires
    • Welcoming your new staff member to the company
    • Putting systems and processes in place for quality control
    • Performance Reviews

    About The Presenter



    Brittany began her dog walking business while she was attending UCSD. Before she knew it, she was walking 30 dogs/day. The last thing she wanted to do was work on the schedule, create invoices, and get back to customer requests. She felt like she was stuck on a hamster wheel of the daily grind.

    Brittany was on a search for years trying to find the right software solution. It was exhausting to come up empty handed. So, Brittany decided to set out and create a software that was a simple-to-use mobile business platform, Handlr.


    • Monday, September 19, 2016
    • 3:00 PM - 4:00 PM (EDT)
    • Live Webinar


    You Deserve Some Help

    Presented by Veronica Boutelle

    CEUs: PPAB 1, CCPDT (Pending), IAABC (Pending)


    If you’ve already grown beyond a one-trainer band, or have reached the point where you just can’t do it all yourself anymore, you’ll want to take advantage of this web seminar. From finding and hiring the right people to training and reviews, Veronica Boutelle of dog*tec shares practical, hands-on tips for building a productive team culture for your business. She’ll discuss how to know when it’s time to hire, how to find the right people for the job, the hiring process itself, and whether you should bring on independent contractors or employees.

    Once you’ve got help, you want to get the most from your growing business. So Veronica looks at strategies for creating a positive staff culture (or fixing one that’s gotten off on the wrong foot), including staff training do’s and don’ts, reviews that actually work, and ways to reduce chaos-inducing turnover. Whether you’re ready for some help, or would like to get more from the help you already have, don’t miss this web seminar.


    Learning Objectives

    • Understand the process for finding and hiring strong employees
    • Understand the difference between independent contractors and employees, and the legal and tax implications of each
    • Understand the importance of, and techniques behind, effective staff training and review processes for building a strong, positive staff culture


    About The Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Thursday, September 22, 2016
    • 1:00 PM - 2:00 PM (EDT)
    • Live Webinar

    Inbound Marketing for Non-Marketers

    Presented by Sam Mallikarjunan

    CEUs: PPAB 1, CCPDT (Pending), IAABC (Pending)



    This webinar will cover everything you need to know in order to drive traffic, convert sales, and retain long-term customers through your digital marketing programs. We will cover the customer centric framework for sales and marketing ROI, optimizing the marketing funnel, and dive into specific tactics around traffic generation and conversion rate optimization, including SEO, Social Media, A/B testing, marketing automation, and much more.


    About The Presenter




    Sam Mallikarjunan researches corporate strategy at HubSpot and is the former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world's #1 Sales & Marketing platform. Sam teaches Advanced Digital Marketing at the Harvard Division of Continuing Education, and is the co-author of the book "How To Sell Better Than Amazon" (which, yes, is ironically available for purchase on Amazon).
    • Monday, October 03, 2016
    • 2:00 PM - 3:30 PM (EDT)
    • Live Webinar

    Non-Violence: A Choice for Trainers 

    Presented by Kathy Sdao

    CEUs

    PPAB 1.5

    Are we as force-free with our clients and our colleagues as we are with the animals in our care? Our behavior-consulting work often takes place amidst emotionally charged situations. The stakes can be high and our clients can be upset, argumentative and unpleasant. Additionally, these same characteristics can describe our colleagues as well at times. And so, when dealing with disagreeable people, can we apply our core skills of careful observation, non-reactivity, gradual shaping and timely reinforcement of alternate behaviors? Let’s consider if we are willing to extend our ethic of non-violence to include our interactions with people as well as pets, and if so, what practical changes we could make to support this.


    About The Presenter




    Kathy Sdao, MA, ACAAB.

    Kathy is an associate Certified Applied Animal Behaviorist based in Tacoma, Washington and has spent the past two decades as a full-time professional trainer for dogs and other animals.

    For her first ten years as an animal trainer, Kathy trained marine mammals at a research laboratory for the University of Hawaii, in the open-ocean for the US Navy and at a zoo in Tacoma Washington. Since 1995, Kathy has focused on training land-dwelling animals: dogs and their people.

    She has been honored to be on the faculty of Karen Pryor’s Clicker Expos since 2003. She also has trained animal actors, written for The Clicker Journal and the APDT Newsletter, served as a subject-matter expert for the Delta Society's Service Dog Education System; conducted rat-training camp for Terry Ryan's DogSense, instructed at Dogs of Course’s Instructor Training Course and appeared as the "Way Cool Scientist" on an episode of Bill Nye the Science Guy!

    Kathy meets with dog owners in Tacoma, Seattle, and other areas in the Puget Sound region to design behavior modification plans, to teach basic manners to their dogs and to prepare for competition. She also travels extensively to lead dog training and behavior workshops that make the science of animal training accessible and practical for dog trainers and owners alike.

    www.KathySado.com




    • Tuesday, October 04, 2016
    • 3:00 PM - 4:30 PM (EDT)
    • Live Webinar


    FREE MEMBER WEBINAR

    Stop Coaching, Start Training

    Presented by Veronica Boutelle

    CEUs: PPAB 1.5, CCPDT (Pending), IAABC (Pending)


    “Our job is to teach people to train their dogs.” It sounds so logical. After all, it’s the clients who live with the dogs, and they need to know what to do when the trainer leaves. But the logic of this notion ignores critical realities: Most dog owners don’t want to become amateur trainers—they want to hire someone to fix a problem for them. And most dog owners don’t have the mechanical skills, the time, or the drive to follow through with the process of learning and applying dog training exercises to achieve their goals. (Is it really reasonable to expect we can teach clients to train their dogs and solve behavior problems in a handful of one-hour sessions?) Given these limitations, the logic of teaching owners to train their own dogs crumbles.

    The coaching approach lies at the heart of the many frustrations and limitations trainers face—unfinished cases, poor compliance and income, and twinges of doubt that all contribute to feelings of burnout and lack of efficacy. In this web seminar Veronica Boutelle of dog*tec explores the limitations of coaching and presents win-win-win R+ alternatives for trainers, dog owners, and the dogs themselves.


    Learning Objectives

    • Understanding why the coaching model falls short of trainer and client goals
    • Understand how to implement alternative ways of offering R+ training services with regards to packaging, pricing, and policies
    • Understand how to work with clients via alternate service models to more quickly impact the bond between owner and dog

    About the Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Wednesday, October 05, 2016
    • 7:30 PM - 9:00 PM (EDT)
    • Live Webinar


    I'm Bored and Who Cares About Food Anyway?

    Presented by Michelle Martiya

    CEUs: PPAB 1.5, CCPDT (Pending), IAABC (Pending)




    When introducing a horse to clicker training for the first time the horse will often appear uninterested in the food being offered. They may not attempt any behaviors and will sometimes just walk away from the trainer.

    This webinar examines the many reasons why a horse in a training situation may seem to lack interest in the food and/or training session and how best to  motivate the horse and increase their interest in participating. 


    Learning Objectives

    • Understand why your horse may seem uninterested in food or training when starting out with a clicker training program.
    • Recognize how to deal with internal conflict when beginning a horse training program.
    • Understand the importance of matching the value of food to the difficulty of behavior being trained.
    • Recognize which environmental factors may interfere with your training program.


    About The Presenter




    Michelle has been working professionally as an equine trainer and behavior consultant for over 3 years. She specializes in gentling mustangs and working with fearful, unapproachable equines. She also offers online coaching as well as in person training for human/equine teams.


    • Friday, October 14, 2016
    • 2:00 PM - 3:30 PM (EDT)
    • Live Webinar


    Living with High Drive Dogs in Domestic Situations

    Presented by Kamal Fernandez

    CEUs PPAB, 1.5. IAABC, 1.5.




    As a professional dog trainer and behavior consultant, I have seen a dramatic increase in the number of dogs bred from specific ‘working lines’ being homed to pet owners, and as a result an increase in behavior problems linked to the dog not having sufficient stimulation. 

    This online webinar will give professionals, dog owners and instructors a greater level of understanding when dealing with dogs that can be described as ‘high drive’. These dogs are canine athletes, centurions and often prone to OCD behaviour….This can result in a ‘culture clash’ between the dogs needs and the knowledge of the owner. 

    No owner wants to feel over whelmed by their dog's behavior, or feel they aren’t meeting their needs. 

    This webinar aims to give the participant the skills and knowledge to fulfil the needs of these animals, and there owners. To enhance their own knowledge and result in a better relationship between dog and owner.

    This webinar is a must for anyone dealing with this ‘Type A’ personality dog in rescue, with clients, as an owner, potential owner or a dog behavior enthusiast.


    Learning Objectives


    This seminar will allow you to identify a “high drive’ dog, both physically and by behavior.

    • Identify common behavior problems linked with this type of dog
    • Understand why they have these traits
    • Coping strategies for these dogs
    • Learning to teach them to function in domestic settings
    • Techniques to manage and train their behavior
    • Problem solving
    • Preventing issues at puppyhood
    • Skills to identify this type of dog when buying/rescuing/rehoming



    About The Presenter




    Head trainer and owner of East London Dog Training, Kamal Fernandez has over 20 years' experience training dogs from all walks of life. He started training in 1991 after adopting Scrunch, an independent free-willed chow-chow mix who prompted a trip to Newham Dog Training Club at Eastlea School in London, England. Thus began an epic journey into the world of dog training which started with a dog that would not come back when called, to competing in the Obedience Championship at renowned UK dog show, Crufts. 

    Fernandez has immersed himself in the world of animal training, led by some of the 'leading lights' in the field such as Sylvia Bishop, Susan Garrett, Bob Bailey, Ian Dunbar and Karen Pryor. Now an internationally renowned seminar instructor, Fernandez has been invited to teach all over the world in countries such as Australia, New Zealand, Holland, Belgium and Germany.
    Kamal is a Special Council Member of The Pet Professional Guild British Isles.

    • Wednesday, November 02, 2016
    • 4:00 PM - 5:00 PM (EDT)
    • Live Webinar


    Setting Clients Up for Success

    Presented by Alexandra Santos

    CEUs: PPAB 1, CCPDT (pending), IAABC (pending)


    As professional dog trainers we are always aiming for a high level of expertise. Our working days consist of keeping up to date with the latest and most dog-friendly training equipment and learning how to run a successful business. Often in the midst of being busy we forget the most important part of the equation - our client!

    Unless we do the hand on dog training ourselves then we are training dogs via their owners, our client. Clients aren't dog trainers and they don't have the ambition to become dog trainers, and yet have the responsibility to train their dogs in between classes! So, shouldn't we also focus on setting them up for success?

    Learning Objectives

    • Understand motivation and how clients can lose it 

    • Become aware of difficulties clients experience during and in between classes (poor coordination, being unclear with cues, feeling overwhelmed, lacking support, etc.)

    • Acquire some skills for setting clients up for success - how to empower the client; how to help them overcome coordination issues; how to ensure they retain the information given during class; and more.


    About The Presenter



    Alexandra Santos is a professional canine behavior consultant and trainer, with formal education through The Animal Care College in the U.K. where she graduated with honors for the Diploma of Advanced Canine Psychology, and through The Companion Animal Sciences Institute where she graduated with distinction for the Diploma of Advanced Dog Training.

    She is the author of the books “Puppy Problems” and “Puppy and Dog Care” and has also authored and co-authored several articles for the Journal of Applied Companion Animal Behavior and for the International Institute for Applied Companion Animal Behavior. Alexandra lives and works in Lisbon, Portugal, has been a lecturer at several seminars on positive reinforcement-based training, regularly presents webinars for the Pet Professional Guild, is a professor at Universidade Lusófona de Humanidades e Tecnologias and provides individual coaching for dogs and their people.

    • Monday, November 28, 2016
    • 3:00 PM - 4:30 PM (EST)
    • Live Webinar


    Go Full Time: Making Your Night Job Your Day Job

    Presented by Veronica Boutelle

    CEUs: PPAB,1.5 CCPDT, (pending) IAABC, (pending)


    Training nights and weekends while working your “real job” Monday through Friday? A large percentage of highly skilled trainers continue to work part- or full-time jobs while training nights and weekends, contributing to trainer burnout and limiting the number of dogs’ and owners’ lives they can impact. It’s a pervasive belief in the our industry that trainers “can’t make real money” training full time. Fortunately this is simply not true; it really is possible to make a living doing what you love.

    In this web seminar Veronica Boutelle of dog*tec will show you how to make your part-time or hobby business your full-time career. Learn how to assess the feasibility of going full time, grow your business into a reliable source of income, and create and implement a personalized transition plan for your move to full-time professional dog trainer.


    Learning Objectives

    • Learn how to assess the feasibility of their business fully supporting them, and ways to organize their services to increase revenue potential
    • Learn how to create and implement a transition plan to move from part to full time dog training
    • Learn basic marketing principles to support their transition and the continued growth of their business


    About The Presenter



    Veronica is the founder of dog*tec, the dog pro industry’s leading business consultancy, through which she has been helping dog trainers help dogs since 2003. She is the author of How to Run a Dog Business: Putting Your Career Where Your Heart Is and the co-author of Minding Your Dog Business: A Practical Guide to Business Success for Dog Professionals, and writes on business topics for many dog training industry journals. Veronica is a sought-after speaker at conferences and dog training schools across the country and internationally. She has recently spoken to positive reinforcement trainers at conferences and seminars in countries as diverse as Chile, Australia, Spain, New Zealand, and the UK.

    As former Director of Behavior & Training at the San Francisco SPCA, and as a dog training business owner before that, Veronica understands what it means to be a dog trainer first hand—the daily worries about everything from client compliance to financial security, the unique challenges of a “flexible” schedule that requires evenings and weekends, and the struggle to balance clients and training with the minutiae of running a business—and to balance all of that with a rich non-work life. Her background as a trainer, her business expertise, and her work as an educator put Veronica in a unique position to help professional dog trainers learn to become as skilled in business as they are as trainers—and that means more dogs’ lives touched by positive training.

    • Friday, December 02, 2016
    • 2:00 PM - 3:00 PM (EST)
    • Live Webinar


    The Human Factor in Pet Behavior.

    Presented by Karen Wild CCAB

    CEUs PPAB 1



    Do you find yourself getting frustrated with owners not following advice? Can you see the answer for a pet, but the owner won't change their behaviour? Why might they listen to the neighbour next door, or follow internet advice, rather than your professional help? We join our profession to help animals, but as pets, they belong to people. How do we approach the issue of ownership, human behaviour towards their pets and significantly, how does this affect the animals themselves? This session aims to help practitioners understand and influence owner behaviour to improve their pet's welfare. If the owners don't change their behaviour, nothing changes for the pet. Here's a way to work with this people problem.

    Webinar Objectives

    • Compliance, Conformity or Co-dependency?
    • Anthropomorphism and the impact on pets 
    • Practitioner approaches to owner behaviour
    • 'It takes a community to raise a dog'

    About The Presenter




    Karen Wild, Certificated Clinical Animal Behaviourist and dog trainer, runs a full time behaviour practice ‘Pawprint’ near Peterborough, UK working with family pets on behaviour referral from vets. Karen is a full member of the Association of Pet Behaviour Counsellors (APBC), Associate Member of the British Institute of Professional Dog Trainers and a Special Council Member of The Pet Professional Guild British Isles.

    She is author of three books; ‘What your Dog Wants’, '21 Days to the perfect Dog', and 'Being a Dog' (Hamlyn) and writes monthly training features for Dogs Today magazine. Karen is a strong advocate of positive reinforcement-based training methods for both pets and their people.

    • Thursday, January 12, 2017
    • 2:00 PM - 3:00 PM (EST)
    • Live Webinar


    The Effective Use of Toys as Rewards.

    Presented by Kamal Fernandez

    CEUs PPAB,1. IAABC, 1.




    The use of toys as reinforcement within training has become a lost art, however one that can be both effective and appropriate for the dog. Being able to effectively reinforce your dog, allows you to create behaviour in a timely manner. Understanding the importance of creating skills with toys prior to using them as reinforcement will ensure that problems encountered within training don't arise, create a solid foundation to build on. Effective use of toys as rewards, creates and consolidates relationships, develops focus and arousal for work/training.


    Learning Objectives


    • 5 Key games to develop with toys 
    • Where and how they can be utilized
    • Demonstrations of each skill
    • Balancing control vs drive
    • Arousal and its affect on behavior
    • Understanding ‘drives’
    • Handler mechanics
    • Benefits of effective toys as reinforcement
    • Trouble shooting


    About The Presenter




    Head trainer and owner of East London Dog Training, Kamal Fernandez has over 20 years' experience training dogs from all walks of life. He started training in 1991 after adopting Scrunch, an independent free-willed chow-chow mix who prompted a trip to Newham Dog Training Club at Eastlea School in London, England. Thus began an epic journey into the world of dog training which started with a dog that would not come back when called, to competing in the Obedience Championship at renowned UK dog show, Crufts. 

    Fernandez has immersed himself in the world of animal training, led by some of the 'leading lights' in the field such as Sylvia Bishop, Susan Garrett, Bob Bailey, Ian Dunbar and Karen Pryor. Now an internationally renowned seminar instructor, Fernandez has been invited to teach all over the world in countries such as Australia, New Zealand, Holland, Belgium and Germany.
    Kamal is a Special Council Member of The Pet Professional Guild British Isles.

    • Monday, February 20, 2017
    • 12:00 PM - 1:15 PM (EST)
    • Live Webinar

    FREE MEMBER WEBINAR

    Step Off the Treadmill: 
    Time Management for Dog Trainers

    presented by Gina Phairas

    CEUs: PPAB 1.25, CCPDT (Pending), IAABC (Pending) 


    It’s rare these days to meet anyone who doesn’t say they’re busy, or behind, or that they wish there were more hours in the day. In fact, most small business owners feel perpetually behind and, unfortunately, it’s often the more important tasks, such as marketing, that fall by the wayside. It’s also common to see poor time management play a role in trainer burnout, as trainers put their own needs aside to work on the business, struggling to maintain a sustainable balance between work and home.

    If you need a few more hours in your day, if you feel like your business is running you instead of the other way around, it’s time for a time management makeover. You can have two days off a week and a shorter to-do list, and still make a living—oh, and spend more time with your own dogs, too. Join Gina Phairas of dog*tec to learn simple strategies, practices, and policies to increase your productivity, step off the treadmill, and get back in control.


    Learning Objectives

    • Learn simple strategies to organize and manage time in a systematic, flexible, sustainable way
    • Learn business practices and create policies that save time while increasing revenue
    • Learn how to create and use a master calendar to increase productivity while balancing work and play


    About the Presenter



    Gina Phairas helps trainers succeed across the country as a business consultant and leading force behind dog*tec, the dog pro industry’s top business consultancy. Gina brings her marketing and communications background and degree to her work with dog professionals, as well as her extensive training resume. Gina is a former San Francisco SPCA Academy for Dog Trainers instructor, teaching and working alongside Academy founder Jean Donaldson to arm professional dog trainers with a comprehensive knowledge of positive reinforcement training techniques, and the mechanical and thinking skills needed to use them to greatest effect. As the SF/SPCA’s Rehabilitation Coordinator she developed and oversaw staff training and behavior rehabilitation protocols to improve the adoptability of shelter dogs with behavioral issues.

    Gina’s own businesses have included Tails & Tots, a dog training business focused on the needs of expecting parents and families with dogs, and ShelterWorks, a non-profit dedicated to improved adoption rates and decreased return rates through education and consulting work around staff and volunteer retention and training, adoption protocols, and assessment, enrichment, and training of shelter dogs. A tireless advocate for positive training and in particular for positive trainers, Gina speaks regularly on business topics at conferences and seminars across the country and via web seminars, teaches at positive dog training schools, and works one-on-one with trainers on building business skills.

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