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 PPG Hosted Events & Workshops

Balancing Client Confidentiality and Ethics in a Social Media World

  • Friday, July 11, 2014
  • 1:00 PM (CDT)
  • Tuesday, October 30, 2018
  • 2:30 PM (CDT)
  • Recorded Webinar


  • A discount for Doggone safe members
  • A Free PPG member webinar

Registration is closed

Presented by Angelica Steinker


  1. How comfortable are you that you understand the legalities of client confidentiality and ethics in the pet industry?
  2. Do you mention clients on your blog or social media?
  3. Are you comfortable sharing unpleasant client experiences with your friends via twitter?
  4. Do you take into consideration client confidentiality before you hand over client files to other pet professionals?
  5. Are you sharing clients pet videos all over the world wide web?
  6. Have you ever discussed a behavior consulting case with your sister in law over drinks?

Think again! Client confidentiality is extremely important for your clients, for your business and for the professionalism of our industry. Join Angelica Steinker in a 40 minute recorded presentation about this important topic

Learning Objectives

In this presentation we discuss 
  • The definition of confidentiality
  • The scope of confidentiality 
  • Legal issues
  • The difficulties of social media

Your Presenter

Angelica has a Master's degree in Education, which has served as the foundation for her continued certifications in dog training and her extensive understanding of dog behavior and operant and classical conditioning, the science of how animals and people learn. She is certified by the International Institute of Applied Companion Animal Behavior and is also certified as a Dog Behavior Consultant through the International Association of Animal Behavior Consultants.

Angelica is on the steering committee of the Pet Professionals Guild she is the Director of Training for The DogSmith, and the co-founder of DogNostics Career College. Angelica has also been published in the Journal of Applied Companion Animal Behavior and the Journal of Veterinary Behavior, both of which are peer-reviewed professional journals. She has been published in the APDT (Association of Pet Dog Trainers) Chronicle of the Dog Newsletter, Dog & Handler, Animal Trainer Magazine, Dog Sport Magazine, Dalmatian Quarterly, and Clean Run, the dog agility magazine. Angelica is also a published author in the field of dog training and agility. Her books, Agility Success: Training and Competing with Your Dog in the Winning Zone and Click and Play Agility, address the handler of the agility team and the use of clicker training techniques in the sport respectively, and emphasize the importance of playing and bonding in order to train agility behaviors to the highest level.

CEUs Pending





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