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  • Improve Client Commitment & Compliance Through Effective Negotiation. Learn How To Get Clients & Employees On Board Your Programs! By Niki Tudge

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Improve Client Commitment & Compliance Through Effective Negotiation. Learn How To Get Clients & Employees On Board Your Programs! By Niki Tudge

  • Wednesday, October 01, 2014
  • 1:00 PM (EDT)
  • Thursday, October 01, 2020
  • 1:30 PM (EDT)
  • Record Webinar

Registration

  • A special discounted rate as part of a PPG Member promotion
  • A discount for Doggone safe members
  • PPG member discounted rate
  • Registration open to the public

Register

Improve Client Commitment & Compliance Through Effective Negotiation.

Learn How To Get Clients & Employees On Board Your Programs!

Presented by Niki Tudge

CEUs

IAABC 1.5 CEUs
CPDT 1.5 CEUs
KPA 1.5 CEUs

Join Niki Tudge for this 90 minute webinar.  

You negotiate with clients on a daily basis, appointment times, homework assignments, training protocols and much more. Life is an ongoing negotiation!

Through this webinar you will learn to negotiate on interests and not positions. You will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successfully negotiating with clients. 

For example, have you ever:

  • Needed help building consensus with clients?
  • Had to facilitate a negotiation between pet owners?
  • Needed more client commitment to achieve your goals?
  • Decided where to eat with a group of friends?
  • Decided on chore assignments with your family?
  • Asked your boss for a raise?

These are all situations that involve negotiating! This webinar  will you  an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.


Workshop Objectives

  1. Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  2. Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  3. Lay the groundwork for negotiation
  4. Identify what information to share and what to keep to yourself
  5. Understand basic bargaining techniques
  6. Apply strategies for identifying mutual gain
  7. Understand how to reach consensus and set the terms of agreement
  8. Deal with personal attacks and other difficult issues
  9. Use the negotiating process to solve everyday problems.


About The Presenter










Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 

Qualifications

  • Business Degrees Oxford Brookes University, England.
  • Six Sigma Certified Black Belt
  • CPDT-KA
  • AABP – Professional Dog Trainer
  • AABP – Professional Dog Behavior Consultant
  • Dip, ABT. Diploma. Animal Behavior Technology
  • Dip, CBST. Diploma Canine Behavior Science and Technology
  • PCSA, CPCT CAPCT
  • Facilitation Certificate - Acuity Institute
  • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
  • Six Sigma Lean Project Management

Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild




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