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 PPG Hosted Events & Workshops


Making Business Life Easier With Clients & Employees. Learn simple ways to manage conflict resolution - Presented by Niki Tudge

  • Thursday, December 04, 2014
  • 5:00 PM (EST)
  • Tuesday, December 31, 2019
  • 6:30 PM (EST)
  • Recorded Webinar

Registration

  • A discount for Doggone safe members
  • Join us for this 90 minute webinar on conflict resolution
  • Join us for this 90 minute webinar on conflict resolution

Register

Presented by Niki Tudge

CEUs 

IAABC 1.5 , CPDT 1.5, KPA 1.5

Wherever two or more people come together, there is the possibility of conflict. This conflict can be between you and your clients, employees and contractors or a business vendor. This webinar will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills including dealing with anger and using the Agreement Frame.

Join Niki Tudge for this 90 minute  webinar on Conflict Resolution. 

People often assume that conflict is always negative. This is not true! People are inherently different and conflict simply happens when those differences come to light. Viewing conflict in this way can help us maximize the possible positive outcomes of the problem at hand. Equipped with a conflict resolution process people can explore and understand those differences, and use them to interact in a more positive, productive way.


Objectives

  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions
  • Be able to use basic anger and stress management techniques

Niki  specializes in small business growth, business management & people coaching and training programs. Niki has business degrees from Oxford University in England and is a Six Sigma Certified Black Belt. Niki is  a credentialed people trainer, project manager and certified facilitator. You can learn more about Niki Tudge by clicking here 


Qualifications

  • Business Degrees Oxford  University, England.
  • Six Sigma Certified Black Belt
  • CPDT-KA
  • AABP – Professional Dog Trainer
  • AABP – Professional Dog Behavior Consultant
  • Dip, ABT. Diploma. Animal Behavior Technology
  • Dip, CBST. Diploma Canine Behavior Science and Technology
  • PCSA, CPCT CAPCT
  • Facilitation Certificate - Acuity Institute
  • The HCITB, International Training Board, Certified People Trainer. TS1, TS2 &TS3
  • Six Sigma Lean Project Management

Niki's current business roles are Founder DogNostics Career College, Founder & President DogSmith Services Inc and President of The Pet Professional Guild

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