Join Carol Byrnes CPDT-KA author of "The What is My Dog Saying" PowerPoint CD series.
Carol will be sharing her extensive knowledge of dog behavior.
Carol will discuss and share with us critical information about how are dogs communicate so as professionals we understand more about "what our dog is saying"!
Learning Objectives
About Carol Byrnes
Carol is a CPDT-KA, NADOI Certified and a Charter Member of the Pet Professional Guild. Carol owns and operates Diamonds In The RUFF with her business partner and husband Dana Byrnes. Carol is a well known and highly respected dog trainer both with her clients and amongst industry professionals.
CEUs
IAABC, CCPDT, KPA 1 CEU
CEUs: IAABC 1.5, KPA 1.5, PPAB 1.5
Join Jennifer for this webinar and learn about the CARE protocol for analyzing and modifying reactive dog behavior. As prework for this webinar please visit the website and review the protocol. Click here
Jennifer will present a simple overview of the 12 steps that comprise the CARE Protocol, touching upon each sub-topic in succession. This will include everything from diagnosis of the type of dog reactivity, how to eliminate common mistakes, the importance of DRIs, and generalizing context, through enrichment for positive brain chemistry.
About The Presenter
Jen Titus is a lifelong animal lover, and has owned and trained dogs for many years. A former teacher, she is a skilled behaviorist and adept at communicating with both human and ca
nine clients. Jen is a caring, fun-loving and positive per
son. Jen holds a Masters Degree in education. She continues to further her education in dog training at the elite and internationally renowned Accademy For Dog Trainers. Additionally, Jen keeps current with the latest training and behavioral knowledge through extensive reading, watching videos, and attending webinars, classes and live seminars.
Join Lisa & Brad Waggoner from Cold Nose College for this 90 minute educational webinar on how to teach a Rocket Recall.
Presented by Patience Fisher
CEU: PPAB 1, PPG 1, IAABC 1, KPA 1
This cursory course on the house cat will touch on all things a cat owner should know in order to prevent unwanted behaviors in their house cat. A brief overview of ethology, domestication, socialization, and communication will lay the foundation for how to set up your house and interact with your cat.
The unique needs of a house cat will be detailed including placement and use of the litter box and scratching posts/pads, play time, feeding, vertical space, privacy, consistency, establishing a good relationship, and desensitizing the cat to carriers, claw trimming, and pills. The importance of observing behavior to catch medical problems will be explained, as well as the importance of not letting bad habits continue without seeking professional help.
Patience Fisher owns Walk, Play, Learn!, a Pittsburgh-based pet service. Started in 2012 as a pet sitting and dog walking service, she is now offering cat behavior consultations. Patience volunteered at shelters for four years, helping with cat adoptions and specializing in fostering cats with behavioral problems.
Patience holds a BS Biology from Lehigh University. She is a Certified Veterinary Assistant through AAHA/Cedar Valley College. Recently she received a Diploma of Feline Science Behavior Science and Technology from the Companion Animal Science Institute.
Patience is also a freelance editor, specializing in life science manuscripts, especially those concerning animals. Prior to that she was an environmental analyst for 14 years, preparing environmental documents for certification of highway and public utility projects.
PCT-A
Yvette is a member of the PPG and is a Professional Canine Trainer - Accredited through the Pet Professional Accreditation Board. Yvette is also a multiple DWAA award nominee, pet columnist for the Toronto Star and she owns and operates Awesome Dogs in Dorchester, Ontario. Her business specializes in training and problem solving for the companion dog.
Yvette has worked with various Humane Societies and rescue organizations including ARF Ontario. Yvette shares her life with two dogs, Kip the rescue dog who serves as her primary decoy dog and Karma her Border collie. Karma is Yvette’s community canine and visits schools for dog bite prevention education and student stress relief programs.
CEU's
PPAB 1.5, IAABC 1.5, CPDT 1.5, KPA 1.5
presented by Melissa McCue-McGrath
PPAB 1, IAABC 1, CPDT 1, KPA 1
As trainers, are our expectations too high? Is it possible that we have become so involved in honing our training skills that we might not notice our client is unable, disinterested, and unlikely to follow through with our recommendations? Does a dog’s behaviour really need to be perfect? Part of being an outstanding trainer is knowing how to work within limitations and still achieve results that make for a happy client. While we are tempted to jump right into what we see is an effective textbook way to modify a dog’s behaviour, it’s equally important to be able to take a step back and ask ourselves how realistic our training plan is. Is the client likely to adhere to this plan? If not, how else can we address their problem?
This presentation will take a look at how we can better help our clients and their dogs by becoming more creative problem-solvers with the goal of strengthening the bond between clients and their dogs. Attendees will learn how to apply a simple flowchart involving fundamental steps to achieve success in every consultation, without necessarily achieving textbook perfection. Beginners and Intermediate trainers will get some tips and ideas they can incorporate immediately into their practice, and more advanced trainers will be given food for thought.
Being more creative with our problem-solving
Honing our listening and observation skills
Putting an emphasis on strengthening the bond between our clients and their dogs
Recognizing and accepting a client’s limitations, and working within those parameters
Nancy is a Certified Professional Dog Trainer (Knowledge Assessed) and is a full-time trainer and behaviour consultant in Quebec, Canada. She does behaviour consultations as a staff member at a veterinary clinic in Quebec, and spends much of her time doing private in-home behaviour consultations with clients. She regularly presents seminars and workshops on dog behaviour to dog owners, trainers, and veterinary staff.
Nancy has written numerous articles on dog behaviour for French-language publications and several articles as a past member of the CCPDT writing committee, as well as training and case study articles for the Whole Dog Journal. She is a Charter Member of the PPG and a founding member of the Regroupement Québécois des Intervenants en Éducation Canine (RQIEC), a Quebec-based association of force-free trainers and consultants.
Free Member Webinar
presented by Paula Garber
CEU: PPAB 1, CPDT 1, IAABC 1, KPA 1
This presentation will teach you the ins and outs of organizing a Kittengarten. You will learn why kitten socialization is so important (and needed), and the goals and objectives of a Kittengarten. The presentation will discuss how to develop the basic structure and curriculum, find a location, boost kitten participation and human attendance, and practice the skills you will need to conduct a Kittengarten.
The presentation will also share ideas for identifying individuals, groups, and organizations that can help you (and that you can help in return). Plus, you will learn how organizing a Kittengarten can drive business for you and others who are involved. Many resources will be provided to help you organize a fun, unique Kittengarten in your community.
Paula holds a master’s degree in education and is a Certified Animal Training and Enrichment Professional and Certified Feline Training and Behavior Specialist. She is also certified in Low-Stress Handling (Silver, 2015) and Pet CPR & First Aid, and she is pursuing a diploma in Feline Behavior Science and Technology from the Companion Animal Sciences Institute.
Paula owns and operates LIFELINE Cat Behavior Solutions and is currently a co-Vice Chair for the Pet Professional Guild’s Cat Committee and a supporting member of the International Association of Animal Behavior Consultants. A consummate cat advocate, Paula proudly serves on the Cat Protection Council of Westchester in her community. She resides in Ossining, New York, with her husband and five rescued cats.
LIMA guidelines currently rank negative punishment and negative reinforcement at equivalent levels of invasiveness. This webinar will explore whether this is ethically defensible when applied to the presenting problems faced by dog trainers. The webinar will also suggest contexts where antecedent arrangements are contra-indicated from a welfare perspective.
Jean is the founder and principle instructor of The Academy for Dog Trainers. The Academy has trained and certified over 600 trainers in evidence-based dog behavior, training and private behavior counseling since 1999. She is a four-time winner of The Dog Writers' Association of America's Maxwell Award, and her books include The Culture Clash, Mine! A Guide to Resource Guarding in Dogs, Fight! A Guide to Dog-Dog Aggression, Dogs Are From Neptune, Oh Behave! Dogs From Pavlov to Premack to Pinker, and Train Like a Pro. Born in Montreal, Canada, Jean founded the Montreal Flyball Association, and Renaissance Dog Training, the first positive reinforcement-based school and counseling service in the province. Her own dogs and dogs she has trained have earned numerous titles and wins in various dog sports including OTCh (Obedience Trial Champion), UD (Utility Dog), TDX (Tracking Dog Excellent), FDCh (Flyball Champion), CGC (Canine Good Citizen) and HIT (High In Trial). While a student, she worked as an adoption counselor at the Montreal SPCA and later served on its Board of Directors. Before founding The Academy, Jean did exclusively referral aggression cases for six years. She lives in Oakland with her dog, Brian, adopted in 2015.
Presented by Lennea Bower
CEUs: PPAB 1, CCPDT 1, IAABC 1
We all have a vision of our multi-species home as a peaceable kingdom, but how do we make that dream a reality? First impressions do matter, and the initial "introduction" of dogs and cats can make a huge difference in establishing successful dog-cat households. This webinar will review strategies for successfully integrating new dog to a household with a resident cat and vice versa. This process starts prior to the animals' first meeting and may continue for days, weeks, or months before stabilizing.
In addition, it will cover pain points and possible solutions for building a successful relationship that can endure the test of time. For professionals, it will also review important areas to discuss with your clients. These include helping your client set realistic expectations for process, expectations and timeline. We will also touch on factors, such as physical home set up, family composition, and lifestyle that can also affect this process. In addition, we will address issues related to the animals' past experience and personalities that may help or hinder the integration process, as well as the importance of meeting the basic needs of all household members throughout the integration process.
Lennea “Linny” Bower, MA, CPDT-KA grew up in a multi-species household that included both dogs and cats. She began volunteering in animal shelters in 2004 and has worked and volunteered in shelters in metro-DC, Massachusetts, and Costa Rica. She became interested in force-free training while working in animal shelters. She began teaching group classes at a local shelter in 2010, and founded her business, Next Best Pet, in 2013. She currently teaches group classes at the Animal Resource Foundation in Chester, MD, and offers private training in Maryland's Prince George's and Queen Anne's counties.
Lennea has a bachelor’s degree in International Studies and Spanish Studies and a master’s degree in Psychology, all from American University. She earned her CPDT-KA certification in 2014. She has previously presented on topics including multi-species households and adopting a new dog. She has also worked with animal shelter staff and volunteers behavior and training topics.
Presented by Paula Garber
In this webinar, you will learn the common causes of fear, anxiety, and stress in cats, as well as the evolutionary, environmental, and social factors that often contribute to these emotions. You will also learn how cats typically express fear, anxiety, and stress and the signs to look for, some of which may be subtle. After gaining an understanding of the potential fallout of using force-based handling techniques, you will learn basic handling techniques to reduce fear, anxiety, and stress in cats that you can begin using immediately, whether you work with cats in a veterinary clinic or a shelter, or in a home setting with your clients’ cats—or even your own cats.
Paula owns LIFELINE Cat Behavior Solutions in Westchester County, NY. She holds a master of arts degree in education and is a Certified Animal Training and Enrichment Professional and Certified Feline Training and Behavior Specialist through the Animal Behavior Institute. She is also certified in Low Stress Handling (Silver, 2015) through Sophia Yin’s course, Low Stress Handling of Dogs and Cats, and she is pursuing a diploma in Feline Behavior Science and Technology from the Companion Animal Sciences Institute.
Paula is currently a co-Vice Chair for the Pet Professional Guild’s Cat Committee and a supporting member of the International Association of Animal Behavior Consultants. She also serves as an advisor to the board of FurBridge, a non-profit animal rescue and community outreach program. A consummate cat advocate, Paula hosts an annual event for volunteers to build winter shelters for free-roaming cats in her community. She resides in Ossining, New York, with her husband and five rescued cats.
Presented by Jean Donaldson
CEUs: PPAB 1.5, CCPDT 1.5, IAABC 1.5
“Know Your Enemy.” This webinar zooms out from our day to day fight against the use of aversives in dog training to the broader context of the use of aversives by humans on other humans. It will survey the use of corporal punishment over recorded human history, where we currently stand, and outline the research on the adaptive significance of the human tendency to use punishment. Understanding the human tendency to punish will help us combat it.
Presented by Pamela Dennison
CEUs: PPAB 2, CCPDT 2, IAABC 2
The primary emphasis of The R.E.W.A.R.D. Zone is to teach you to set up your own personal desensitization protocol, using simple foundation behaviors (incompatible and alternate) and a positive relationship.
Because of the nature of living with an aggressive dog, you’ll need to understand that one simply can’t get the aggression “to just go away.” Nature abhors a vacuum and we will fill the behavioral space with relevant, stimulating and fun skills for you and your dog as part of the desensitization process.
The R.E.W.A.R.D. Zone program focuses on:
Pam Dennison, CDBC, CWRI is a member of the DWAA (Dog Writers Association of America) and is a Certified Dog Behavior Consultant with the IAABC (International Association of Animal Behavior Consultants), member of The Pet Professional Guild, Truly Dog Friendly and former member of NADOI and Association of Professional Dog Trainers.
Pam started her own business, Positive Motivation Dog Training, in 1996. Since then she has helped thousands of dogs and handlers build their relationships and solve problems, by teaching basic obedience through competition and working with a myriad of behavioral problems. Pam teaches puppy K, basic obedience through the Canine Good Citizen test, competition obedience, Rally-O and holds regular classes and seminars for aggressive dogs. Pam has written 4 books, 3 DVDs and has 5 online classes.
Presented by Louise Stapleton-Frappell
CEUs: PPAB 1
Join Louise for this presentation in which she takes a look at the complexities of linear behavior chains!
The webinar will focus on a fun trick that is also a skill needed by many assistance dogs – How to fetch their guardian a drink - but, in learning about the components you will need to teach your partner so that he/she can carry out this behavior, you will also learn some strategies that will help you teach an amazing retrieve to hand!
You don't want to miss out on this fun-filled session.
Learning Objectives:
Louise Stapleton-Frappell
B.A. Hons. PCBC-A. PCT-A. CAP3. CTDI. DN-FSG. DN-CPCT2
Louise Stapleton-Frappell B.A.Hons. Professional Canine Behavior Consultant - Accredited. Professional Canine Trainer - Accredited (through the Pet Professional Accreditation Board). Certified Trick Dog Instructor. Fun Scent Games Instructor. Clicker Competency Assessment Program Level 3 Distinction. Force-Free Instructor's Award and K9 First Aid Certification. Super Trainer Clicker Trainer. Animal Behavior and Welfare. Dog Emotion and Cognition. Certified Pet Care Technician. Pet Dog Ambassador Instructor and Assessor.
Louise is a passionate advocate of force-free training. She believes that everyone should know how to teach their dog using science based, rewards based, force-free training methods.
Louise is both a Steering Committee Member and the Membership Manager of The Pet Professional Guild British Isles; Steering Committee Member and Education Committee Member of The Pet Professional Guild. Steering Committee Member of Doggone Safe, Regional Coordinator of Doggone Safe in Spain and Co-Presenter of PPG World Service Radio.
(Equine Clicker Training is a 3 part webinar series)
Part 1/3
Presented by Jessica Gonzalez
CEUs: PPAB 1, IAABC 1
This is the first part of a three part webinar focused on building a strong foundation of clicker training with your horse. Michelle Martiya and Alize Muckensturm will be presenting the other two parts. We aim to give you the tools to get started actively working with your horses with positive reinforcement.
Part one will be focused on teaching your horse to stand calmly facing forward. For horses who are comfortable around humans who know how to take treats from your hand, this is a valuable first skill to start with. It teaches the horse how to relax and be comfortable around food while you condition your bridge signal. This becomes a safe default behavior you can use to teach stimulus control on all future behaviors you teach. From here Alize will help you teach your horse how to touch a target which can be used to shape future behaviors. Michelle will go over helping horses who are not yet ready for this step to become comfortable and ready to work with humans.
Objective
About Your Presenter
(Equine Clicker Training is a 3 Part Webinar Series)
Part 2/3
Presented by Alizé Veillard--Muckensturm
CEUs: PPAB 1, CCPDT (pending), IAABC (pending)
This is the second part of a three part webinar series focused on building a strong foundation of clicker training with your horse.
We will start by giving an overview of targeting as a positive reinforcement training technique and then move to real life examples of how it can be used for husbandry behaviours, encourage desired movements, and solve problematic situations. This part of the series includes short videos and photos to inspire everyone to give it a trial.
We will then discuss the tools needed to get started with their own horse by outlining the training steps to teach basic nose targeting.
- Introduce the use of target training in horse training
- Learn how targeting is used
- Learn how to introduce targeting to a horse.
Alizé Veillard--Muckensturm has been a force-free horse trainer since 2014 and is a qualified equine behaviourist from the Natural Animal Centre.
She is the author of the book "Humane, science-based horse training: introduction to learning theory and exercises for everyday handling and fitness".
CEUs: PPAB 1.5, IAABC 1.5 Are you dreaming of a reliable recall, but you've tried everything, and nothing is working? Gosia has a solution for you! During this webinar she will show you how to train a quick recall. Get prepared for tips, guidelines, and instructional videos. Learning Objectives How a dog learns recall Emotions Common mistakes Rewards/Punishment Following Resignation Word or whistle How to teach a total recall Your Presenter Ms. Gosia Wozniak Gosia is a polish dog trainer and behaviorist. She trains dogs for man-trailing and scent detection but also works with fearful and aggressive dogs. She thinks it is very important to take care of their emotions and uses force-free training methods. Gosia has also taught her two guinea pigs many tricks, but her love will always be for her three Bavarian Mountain Hounds. She uses her hounds to search for missing persons. All of her hounds are from the working line, so training recall and obedience is extremely important for the safety of her and her dogs.
CEUs: PPAB 1.5, IAABC 1.5
Are you dreaming of a reliable recall, but you've tried everything, and nothing is working?
Gosia has a solution for you! During this webinar she will show you how to train a quick recall. Get prepared for tips, guidelines, and instructional videos.
Your Presenter
Ms. Gosia Wozniak
Gosia is a polish dog trainer and behaviorist. She trains dogs for man-trailing and scent detection but also works with fearful and aggressive dogs. She thinks it is very important to take care of their emotions and uses force-free training methods.
Gosia has also taught her two guinea pigs many tricks, but her love will always be for her three Bavarian Mountain Hounds. She uses her hounds to search for missing persons. All of her hounds are from the working line, so training recall and obedience is extremely important for the safety of her and her dogs.
Part 3/3
Presented by Michelle Martiya
This webinar is for people introducing positive reinforcement training to their equines that are struggling with an equine that either refuses the foods they’re offering or won’t perform any behaviors.
We will be covering various reasons why an equine may seem unmotivated to learn and solutions to this problem, including choosing the right foods, setting up the environment, and working with what the equine can offer on his/her own.
- How to motivate your equine and set him/her up for success.
Michelle Martiya
Michelle Martiya began learning about animal behavior and training in 2013, she started out as a certified dog trainer through Animal Behavior College, before re-discovering a passion for horses. In 2014, she started an equine coaching business, Dragon Horsemanship, with the intention of helping people learn to use positive reinforcement with their equines.
The more Michelle immersed herself in the equine world, the more she recognized a desperate need for better education in equine behavior and training, so in 2017, she approached Niki Tudge with the idea of starting an equine committee for the PPG, with the goal of reaching and educating more people on these subjects.
Today Michelle specializes in helping people connect with and train their wild, fearful, and/or aggressive horses via positive reinforcement. You can contact Michelle through www.dragonhorsemanship.com or www.facebook.com/dragonhorsemanship
Presented by Helen Phillips
This presentation will take a brief look at some of the games, strategies and techniques used when teaching gundogs with force-free methods and clicker training but is also relevant to anyone who would like to teach their dog or their clients' dogs how to develop good focus and concentration while building a better relationship through play.
• Learn the foundations that enable a dog to develop good focus and concentration, memory skills and techniques to encourage decision making
• Learn how to establish some of the basic foundation behaviours and build a lifelong partnership
• Learn about some of the myths of the gundog world and enable teachers, coaches and instructors to encourage pet owners of gundogs to engage in a variety of activities involving play.
Helen Phillips
Helen Phillips is the owner of the Clicker Gundog Training Centre in Evesham, Worcestershire, UK. She is also a qualified teacher, has been working dogs in the field for over 30 years, and has been breeding Hungarian vizslas since 1998. As a result, she has extensive understanding of living with and working with hunting dogs. She holds a distinction in Certificate in Canine Training and Behaviour from Warwickshire College, UK, and has taught the same course at two levels for six years. She has also obtained the Learning about Dogs clicker trainers’ competency assessment program (CAP) levels 1, 2 and 3 with distinction and is an active assessor for the scheme. Alongside this she trained with renowned trainer Kay Laurence for many years and has taught a variety of clicker training workshops. Her focus is on promoting the use of positive reinforcement training techniques and strategies within gundog training and field sports in general.
Helen is the author of the popular Clicker Gundog training book, which focuses on learning how to develop a partnership using in-depth reinforcement strategies. Over the last 10 years she has developed, through Clicker Gundog, a range of workshops and seminars to help teach these skills to both the handler and the dog.
The Presenter
In this webinar we'll take a basic look at the nervous system, brain, and hormones, to see how it effects an animals emotions. Using this information we'll see how the emotions are organized into seven basic systems. We'll discuss these 7 emotional systems in individual detail and see how they interact with each other. Then we will look at the emotional systems and see how the effect and interact with our learning and training.
Jessica Gonzalez
Registered for the live event, get busy and cannot make it!
No worries you will automatically receive a recording!
Loose leash walking is the bane of many owner’s experiences with their dog. The same goes for professionals who work with these dogs. It’s frustrating, and even dangerous. It’s such a serious problem, many owners give up and relinquish their dogs to shelters.
The reason owners struggle is because loose leash walking is not a simple behavior. There is a dynamic of multiple behaviors going on and those need to be understood before the dog will willingly walk on a loose leash.
If you’re a trainer or owner who struggles with dogs pulling on leash, you know some dogs make it an art form. To that end, many “tools” have been marketed to “fix” the problem – prong collars, choke collars, head halters, and more. But hiding the problem behind a tool that doesn’t solve the problem. Let’s end the struggle together!
Objectives
CEUs: PPAB 2, CCPDT 2
Are you interested in training a service dog for yourself or a family member of a person with a disability? Are you a therapist, doctor, or other health care worker who has been approached by clients or patients about getting a service dog or emotional support animal? Are you a pet dog trainer who would like to learn more about what is involved with training a service dog? This webinar is for you!
The workshop covers questions like:
Is it better train your own service dog or apply to a program for a fully trained dog? What are the benefits and drawbacks to each? What is the fastest way to get a service dog? What is the most affordable way to get a service dog?
Which laws apply? What's the difference between service animals and emotional support animals? Are there laws that effect where I can bring my service-dog-in-training?
What is the training process? Can I start training assistance tasks right away? Should I bring my puppy everywhere to set the stage for public access training? When is the right time to consult with a professional service dog trainer?
Answers to your other questions!
Service Dog Definitions, Terminology, and Laws
Challenges of Service Dogs
Pros & Cons of Owner-Training vs a Program Service Dog
The Path (Pyramid) of Owner Training
Finding Trainers or Programs
Sharon Wachsler CPDT-KA, KPA-CTP is a Certified Professional Dog Trainer and Karen Pryor Academy Certified Training Partner with more than 25 years of experience in the disability community. Before she began her second career as a dog trainer, Sharon was a disability information and referral specialist and service dog owner-trainer, as well as the founder of the Assistance Dog Blog Carnival, a writer for the International Association of Assistance Dog Partners newsletter, and the blogger for the popular service-dog trainer's blog, After Gadget. Sharon opened At Your Service Dog Training in Wendell, MA, in 2014, offering private training, consulting, and group classes to service dog owner-trainers. Sharon is an experienced presenter and writer on service dog topics and enjoys consulting with and speaking to trainers, owners, and community groups about service dogs and their training.
As professional dog trainers and behavior consultants, we know that training a dog requires a combination of knowledge and mechanical skills.
One of the main skills we teach is how to effectively use a bridging stimulus. Some of us use a verbal ‘marker’ word; some of us use a clicker, and some of us use both, depending on what we are teaching. We use terminology such as clicker training, using a behavior marker, a bridging stimulus…
Join Louise Stapleton-Frappell as she examines one of The Top Ten Dog Training Concepts©, delving into the world of ‘clicker’ training.
This presentation is suitable for pet owners, shelter workers and all those starting out on their training journey but will also prove useful for professionals already paving their way in the world of dog training.
About your presenter
Louise Stapleton-Frappell - B.A. Hons, PCT- A, PCBC-A, CAP3, CTDI, DN-FSG, DN-CPCT, CWRI
Louise is a Partner and Faculty Member of DogNostics Career Center and Board Member of The Pet Professional Guild. Louise has constantly built on her knowledge and furthered her education in the field of force-free, rewards based, science-based pet training. The creator of the DogNostics’ Dog Trainer Certification Program, Louise has presented at conferences internationally and has gained a reputation for expertly teaching and training humans and canines at her own establishment, The DogSmith of Estepona, in Southern Spain, where she offers a wide range of both group and private classes and pet dog services.