In 2009, Coleen founded Two Hearts Pet Loss Center, to guide people who wish to provide meaningful pet death care services in their communities, as well to be an educational resource in the pet grief discipline. In 2009, she received the first Death and Grief Studies Certification specializing in Pet Loss Companioning by Dr. Alan Wolfelt as well as releasing her first book, Pet Parents: A Journey Through Unconditional Love and Grief. She is also Certified in Thanatology and is a Certified Pet Loss Professional.
By 2014, Coleen was ready to take her vision to a new level. Joining Nick Padlo as managing partner and Chief Marketing Officer, they formed an acquisition company whose mission is to standardize and raise the service levels of the pet loss industry. The Pet Loss Center strives to be the nation’s premier pet loss service, elevating the experiential component of pet loss and grief care across the country. In 2019, she shifted her position with The Pet Loss Center to an Advisory/Consultant role.
Coleen is an internationally sought-after speaker on the topics of pet loss and grief. Through her delivery style, pet care professionals learn a variety of techniques immediately applicable to implement on how to companion families in their grief journey. Furthermore, her talks to pet parents give them the permission they need to not only grieve but mourn the loss of their beloved pet.
Coleen is the founder and past co-chair of the Pet Loss Professionals Alliance and past president of the International Association of Animal Hospice and Palliative Care, where she currently serves as an advisor. She is a native of Kansas where she graduated from Fort Hays State University with a Bachelor of Science degree in Marketing. She currently sits on the Board of Trustees for Fort Hays State University, and is a recipient of the 2018 Alumni Achievement Award, the college’s highest recognition for graduates.
Dallas, TX, is where Coleen and her husband, Chris Burke, reside. They share their home with their four-legged kids, Crisco, Rudy & Albert.