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Calming The Storm: Relief for Stressed Out People and Their Pets with Jean Donaldson

Calming The Storm: Relief for Stressed Out People and Their Pets with Jean Donaldson


March 28, 2024 - March 30, 2029    
1:00 pm - 2:00 pm (ET)


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Event Type

On-Demand Webinar

Webinar Description

Families with dogs are more stressed than ever before, with a global pandemic and its attendant upheaval, political and financial strife all adding to their existing stressors. COVID-19 saw an uptick in the number of people acquiring dogs, and instability in work-from-home vs. back-to-the-office produced an additional stressor for their dogs.

All too often, a behavior consultant, called in to help with the family dog, adds to this list of stressors with disorganized counsel, insufficient or poorly executed triage, and impenetrable behavior reports and homework. Ironically, this attempt to be thorough and “cover” too many angles results in clients becoming overwhelmed and failing to integrate and execute key behavior change management and training pieces or critical enrichment.

This presentation will focus on improving chances for success in counseling cases by focusing on triage and editing. We will also go over a sound template for contradicting clients and practice with case examples.

Learning Objectives


Behavior counselors will be better able to:

  • Triage complex behavior cases.
  • Produce behavior reports that maximize client cooperation.
  • Decide whether it’s necessary to contradict a client’s existing belief and, if so, understand how to do it.


Your Presenter – Jean Donaldson

Jean is the founder and principal instructor of The Academy for Dog Trainers. The Academy has trained and certified over 800 trainers in evidence-based dog behavior, training, teaching and behavior counseling since 1999. She is a four-time winner of The Dog Writers’ Association of America’s Maxwell Award, and her books include The Culture Clash, Oh Behave! Dogs From Pavlov to Premack to Pinker, and Train Like a Pro. In 2017, Jean was recruited to create Dog Training 101 for The Great Courses.

Born in Montreal, Canada, Jean founded the Montreal Flyball Association, and Renaissance Dog Training, the first positive reinforcement-based school and counseling service in the province. Her own dogs and dogs she has trained have earned numerous titles and wins in a variety of dog sports, including OTCh, TDX, HIT and FDCh. While a student, she worked as an adoption counselor at the Montreal SPCA and later served on its Board of Directors. Before founding The Academy, Jean did exclusively referral aggression cases for six years. She lives in Oakland, California, with her dog, Brian, adopted in 2015.



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